Due to unresolved payment issues with AWS, the Byju's Learning App has been removed from the Google Play Store. According to sources, AWS began trying to get its money back from the edtech firm in April 2024. After many discussions, the problem still hasn't been resolved.
A representative from AWS confirmed the problem with Think and Learn's balance, though Google did not comment on why the app was delisted. Byju's Learning App helped students from classes 4 to 12 prepare for JEE, NEET, and IAS and served the older group to class 12. It used AWS infrastructure for its services. The remaining apps from Byju's, supported by other vendors, operate on the platform.
A bankruptcy professional, appointed by the National Company Law Appellate Tribunal, handles Byju's financial problems. Petrodollars and the Glas Trust's support from the list of lenders prompted the decision to start legal proceedings. Now, the IRP looks after the company's finances and handles disputes with its service providers.
Although the main Byju's app has been removed from Google Play, you can still use the Byju's Premium Learning App and the Byju's Exam Prep App on the platform. The vendors that manage these applications are not affected by the ongoing AWS dispute. The application is still available to download from the Apple App Store.
One of Byju's main features, which includes materials for math, physics, chemistry, biology, and social studies for high school students, will be removed from the service. Because the app is not available on Google Play, many Android users in India cannot access it, although they are a significant part of the mobile market.
The setback is due to continued struggles with funds faced by what was formerly India's biggest unicorn in edtech. It demonstrates that dealing with suppliers, collecting funds from customers and protecting the trust of stakeholders remains tough for the company. AWS would like the problem settled, yet it is unclear when the app will be available again on Google Play. Those affected by the issue should try opening the app on other devices or web browsers until new updates arrive.